practice pic

home | contact us | help contact us help using our site

Birkwood Website


To gain access to the online prescription and appointment booking service after you have registered at the Practice please follow this link:


Birkwood Medical Centre
Westward Ho
North East Lincs
DN34 5DX 01472 582700
Fax no. 01472 582701



We will not accept any aggressive or abusive behaviour to any of our staff members and will not hesitate to remove physically or verbally abusive patients from our practice list.


Prescriptions can be ordered over the phone Monday, Tuesday, Wednesday and Friday 1pm to 3pm. Except for the last Tuesday afternoon of each month when we are closed for staff training.  Please call the surgery number and choose option two for prescriptions.  Please have your NHS number and repeat slip to hand.

Bus routes with stops close to the surgery are the no.7 and no.12, timetables are available from reception.

Alternative transport options are Dial-a-Ride and Phone'n'Ride.

Dial-a-Ride Minibuses provide transport for the elderly and disabled.  All mini buses are vehicles which are equipped with tail lifts, making them accessible to all.

Telephone 01472 269199 and register as a passenger over the phone.  Registration costs £5.00 per annum, renewable each April.  You can begin using the service immediately and pay your registration fee to the driver on your first journey.  Leaflets for this service are available in surgery, from reception.

Phone'n'Ride is an on demand bus service.  Register for free by calling 01472 324440.  Journeys can be booked six days in advance Monday to Friday 8am - 5.30pm.  Fares are based on zones - Leaflets are available in surgery from reception.

Please also try the link below for a bus route planner.

Our Patient Promise and Mission Statement

We promise to treat everyone as an individual with no discrimination.

Our patients will be treated as people not just a medical condition. This means we plan care, which emphasises the patient’s individual needs, dignity and strict confidentiality.

The care given will be research based and delivered with the highest standards. Advice, support and information will be available in order to help our patients make the right choices.

We will set standards of care and review them periodically in the form of audits and we will act upon these results accordingly.

We will ensure that our patients are dealt with by fully trained clinical, reception and administration staff and always dealt with in a professional and courteous manner.  Our staff will receive ongoing training and updates to be able to fulfil this promise.



Any comments about our website would be very welcome along with any suggestions to improve the site further.

We hope that you are finding this site useful and informative.  Please note that we continue to strive to add more information to the site and update the individual areas accordingly.

If you are wanting your NHS number it is on your repeat prescription list or please come into the surgery with photo i.d.


Set the Font size for this site to Standard Text size / Large Text size


  • Positive about Disabled People logo
  • Investor in People logo
  • NHS Direct logo


Electronic prescribing. : Please advise the surgery who your chosen pha... more

New telephone triage system for appointments : Message from Dr Wilson and Partners.We are present... more